Responsibilities
•Manage the project execution processes inclusive of Budgeting identifying project scope requirements and deliverables developing project plans identifying and appointing vendors for procurement of appropriate systems and services etc.
•Establish clear ownership of project tasks provide required tools to the team members and ensure that the project meets the required quality and standards set by the Group.
•Liaise with the vendors and service providers for quick resolution on project issues and regular monitoring of actual progress against the project plan keeping the stakeholders senior management updated on progress.
•Ensure project management processes and performance standards are followed by internal and external project team members.
•Maintain project level risks issues actions and decisions RAID support effective mitigation and escalate any high priority concerns in a timely fashion.
•Ensure proper vendor management with value addition to the organization eg. Cost negotiation contractual commitments SLA etc
•Review and record external vendor performance details for future reference.
Business Effectiveness Productivity
•Periodic team reporting per IT SD Standards.
•Strong Project Management.
•Maintain at least a six monthly year plan.
•SLA Compliance.
•Strong Stakeholder Management
•Review current systems and procedures identify the areas needing improvement and recommend corrective action as and when required.
•Provide periodic reports to IT Management Project Stakeholders on the status of all ongoing projects
Experience •8 – 10 years of Experience in IT industry in a multi user commercial environment preferably in an IT operations and Project Management Role. •Strong stakeholder management skills to drive the implementation through in timelines allocated including change management risk management documentation presentation skills prior experience in IT rollouts and Service Introduction process implementations. •Excellent written and verbal communication skills including the ability to explain technical information clearly •Hands on core It Infrastructure deployment experience with networks small scale data centers etc •Excellent trouble shooting skills with a broad range of technical knowledge. •Excellent IT skills including a thorough knowledge of current Office productivity suites and Windows desktop and server operating systems. •Significant experience of infrastructure network and desktop support and administration
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