IT Support Engineer


• Installing amp Configuring Windows Server 2012 Windows Server 2008 amp Windows Server2003.< p>

• Administrate VMware and SAN storage NetApp knowledge is preferred < p>

• Maintain all local IT Systems Network equipment Servers Laptops Computers Printers Barcode Scanners Telephones and consumables.< p>

• Installing amp Configuring Cisco Switches Cisco IP Telephony.< p>

• Configuration and testing of any new hardware and software.< p>

• Installing and operating Windows desktop and server operating systems.< p>

• Working within a TCP IP network environment including DHCP DNS and Ethernet.< p>

• Handling incoming incidents via the phone e mail or helpdesk system promptly and effectively.< p>

• Diagnosing and resolving a wide range of technical issues.< p>

• Escalating issues where necessary to superiors.< p>

• Investigating and implementing ways of reducing major issues in IT.< p>

• Ensuring that all issues are captured and entered in the logging software.< p>

• Developing amp updating support documentations amp manuals for technical aspects.
• Provide troubleshooting and configuration support for desktop clients and networking environment< p>

BSc. Engineering. • Strong knowledge of network and related hardware components. • Good knowledge of active directory and exchange. • Good VMware skills amp knowledge. • Good communication skills written and verbal handworker team player and fast learner. • Candidates with related certifications like A N Server MCSE MCITP CCNA and VMware vSphere etc. would be given higher priority.

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