Provides advanced system configuration administrative functions for the Enterprise IT infrastructure
including monitoring and tuning as well as resolving service incidents. Responsible for the design
installation and integration of IT Infrastructure throughout the Enterprise Network Convergence
routers switches IPTelephony etc . May provide supplemental support in designing and
implementing Enterprise wide strategic infrastructure solutions.
Provides operational support for small to medium sized IT Infrastructure projects and systems for
Parsons individual projects and GBUs. Executes the technical aspects of moderately complex and
small infrastructure projects from concept and scoping through design and implementation validates
the delivered system to ensure that the project adheres to technical and quality standards. Evaluates
systems currently in use to assess their effectiveness to determine how well the infrastructure
elements are meeting current and projected business needs and to recommend efficiencies upgrades
and modifications that will improve system use.
SPECIFIC RESPONSIBILITIES
• Identifies scope budget resources and design necessary to install and integrate moderately
complex IT Infrastructure to include networking cabling telephony and virtualization.
• Develops technical solution designs and documents technical specifications.
• Provides ongoing system configuration administrative support to infrastructure systems.
Monitors system operation assessing current performance response time and other
measures. Regularly adjusts settings and operational elements to maintain optimum system
responsiveness and performance.
• Identifies and resolves service incidents issues questions and problems with all elements of
the infrastructure system.
• Provides input to IS strategic plans by giving recommendations to IS management and
provides support in implementing specific infrastructure aspects of that strategic plan.
• Maintains an understanding of IT Infrastructure technologies processes methodologies and
best practices.
• May apply this knowledge to recommend modifications efficiencies upgrades and
enhancements for small to medium sized infrastructure elements in order to optimize system
use to maintain the current level of functionality and to assure that the infrastructure continues
to support Parsons business goals and objectives.
• Designs advanced system infrastructure configurations in response to identified needs and
plans identifying system options risks and costs for the proposed configuration and options.
• May work with vendors suppliers or contractors to install and implement small to medium sized
infrastructure hardware or software
PREFERRED EDUCATION EXPERIENCE 4 year degree in Computer Science or related curriculum and 6 8 years of diversified experience working in more than one area of infrastructure technology network IPTelephony Firewalls Acceleration devices . Experience maintaining one or more infrastructure elements for a large global enterprise. Experience working as a member of a diverse geographically based team involved in project delivery from concept scoping design through to implementation. Individuals with a 2 year degree and an additional 3 years of relevant experience can be considered. Those candidates without a degree will be required to have an additional 5 years of relevant experience for consideration. Certifications Cisco Associate Certifications CCNA CCNA Voice CCNA Security etc . ITIL RCDD preferred . SKILLS COMPETENCIES Problem identification problem solving and analytical skills. Understanding of Infrastructure components and protocols and how they fit into an enterprise architecture including network TCP IP protocols Wintel IBM AIX and IBM System i servers various enterprise operating systems virtualization Network Attached Storage NAS Active Directory databases infrastructure enabling protocols and various network application protocols. Knowledge of industry best practices and methodologies especially those that are necessary to tie dissimilar components together into an aggregate system. Understanding of global IT infrastructure. The ideal candidate will have previous hands on engineering and support experience in infrastructure disciplines network telephony firewall WAN acceleration etc. . A knowledge of the strategic impacts of enterprise initiatives the supporting IT systems and architecture with a global viewpoint. Written and oral communication skills appropriate for the position including the ability to speak very well in basic professional situations and present technical data in a logical manner that is easy to understand may include communication via telephone in person or presenting to small groups . Ability to write moderately complex documents may include emails memos procedures presentations . Communicates with a wide variety of individuals employees and managers throughout the organization and outside of the organization i.e. clients vendors
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