Help desk technicians diagnose PC errors and provide technical support. Help desk technicians troubleshoot software hardware and network issues. Help desk technicians backup and restore an organization's data files and folders. Help desk techs install configure and upgrade PC software and operating systems. Install windows windows server windows drivers configure outlook Remote IT help desk specialists provide technical support over the telephone or Internet. Remote help desk technicians may use specialized help desk support software to take remote control of end users' computers to troubleshoot diagnose and resolve complex issues
Job Requirements 1 2 years of experience Work hours from 8 AM to 5 PM Location mainly on obour branch it will be an advantage if he reside on obour or near from it may be 1 2 days on HQ A good knowledge Domain environment DHCP DNS TCP IP remote desktop MCSE MCITP is an advantage
from وظائف مهندسين إتصالات في مصر http://egypt.tanqeeb.com/jobs-in-egypt/all/jobs/007970322.html
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from وظايف مصرية http://wzayf-masrya.blogspot.com/2016/11/it-help-desk-engineer.html
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