About Philips< p>
Philips is a multinational company that is sharpening its strategic focus by establishing two market leading companies in HealthTech and Lighting solutions. Our company in HealthTech will enable Philips to capitalize on the convergence of professional health care and consumer end markets across the health continuum from healthy living and prevention to diagnosis treatment recovery and home care. Our company in Lighting solutions will target attractive opportunities in lighting building on Philips’ market leadership in LED lamps luminaires and connected lighting systems amp services.< p>
Philips is a public company listed at the New York and Amsterdam stock exchange. Philips is active in more than 100 countries around the globe. Our Global headquarters are in the Netherlands.< p>
About Philips Africa< p>
Philips Africa comprises all 54 countries of Africa from the Cape to Cairo and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg South Africa and it has presence in seven other African countries in the cities of Accra Algiers Casablanca Cairo Lagos Nairobi and Tunis. Philips Africa is definitely one of the growth drivers for Philips.< p>
Why join Philips < p>
With a growing presence in cardiology oncology and women’s health Philips operates in the key areas of Imaging Systems Patient Care amp Clinical Informatics Home Healthcare and Customer Services. Within these areas it offers unique business propositions that deliver value throughout the cycle of care from disease prevention and screening to diagnosis treatment therapy monitoring and disease management. Irrespective of whether the care cycle takes the patient from doctor’s office to hospital or hospital to home or simply from one medical department to another Philips unique medical solutions are designed to optimize the quality and flow of patient information and clinical decision making. Want to know more? Take a look at some of Philips business highlights in healthcare.< p>
A career at Philips won’t see you stuck in an office or laboratory. Our commitment to meeting the needs of patients and clinicians means you’ll be dealing with real people understanding the way they work the way they feel and what it takes to improve their daily lives. And because those needs and ways of working are different in different parts of the world working for Philips will give you a unique perspective on the global healthcare industry a unique opportunity to personalize your career in an era of personalized medicine.< p>
About Philips Africa < p>
Philips Africa comprises all 54 countries of Africa from the Cape to Cairo and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg South Africa and it has presence in seven other African countries in the cities of Accra Algiers Casablanca Cairo Lagos Nairobi and Tunis. Philips Africa is definitely one of the growth drivers for Philips.< p>
Job title< p>
Biomedical Field Services Engineer< strong>< p>
Reports to< p>
Services Delivery Manager or Team Lead Field Services< p>
Aim of the job< p>
Responsible for maintaining and installing professionally full range of Healthcare equipment various modalities X rays MRI CT Scans Patient Monitoring Cardiovascular… and maximizing customer satisfaction.< p>
Key Areas of Responsibility< p>
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Install Philips Healthcare PH equipment according standards with respect to quality and installation time as set by PH< p>< li>
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Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH< p>< li>
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Perform corrective maintenance supported when necessary by tier 2 support helpdesk< p>< li>
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Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards< p>< li>
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Submit timely and accurate service data job sheets reports expense claims radiation film badges field problem reports and other paperwork as assigned< p>< li>
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Be aware of customer needs and potential commercial leads Philips Lifecycle Solutions – PLS through customer visits and provide feedback and recommendations to the management relevant people within the organization< p>< li>
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Support the District Customer Services amp Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.< p>< li>
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Use company property with care to ensure optimal results with minimal operational costs< p>< li>
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Keep abreast of new technologies likely to affect PH range of products< p>< li>
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Be a professional representative for PH with respect to customer problems ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets< p>< li>
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Responsible for executing service events maintenance amp Installation in compliance with applicable version of Business Unit BU Business Line BL service manuals and relevant PH quality standard policies< p>< li>
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Responsible for completeness and accuracy of service records with particular attention to test amp inspection results< p>< li>
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Responsible for adopting appropriate ESD control while servicing PH equipment< p>< li>
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Responsible for using appropriate electronic measurement equipment in calibration controlled cycle< p>< li>
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Responsible for reporting identified device safety issues according to applicable PH quality standard policy< p>< li>
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Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality amp regulatory training in a timely manner< p>< li>
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Channel Partner selection amp renewal within appointment amp approval framework < p>< li> < ul>
Authorities< p>
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Order spare parts< p>< li>
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Execute service activities when product certified< p>< li>
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Initiate quote generation< p>< li>
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Initiate new and changes in Installed Base data< p>< li> < ul>
Education amp Experience< p>
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Degree level education or equivalent< p>< li>
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Minimum 3 5 years of experience in CT service with multimodality experience.< p>< li>
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Fluent in English verbal and written in addition to local language< p>< li> < ul>
Our Offer< p>
At Philips we are driven by our mission to improve the lives of 3 billion people per year by 2025 and every day we move closer to achieving our goal by creating cutting edge solutions that lead to confident diagnosis improved care and increased quality of life for patients. Thanks to our employees who share our passion for improving lives we are at the forefront of the Healthcare industry. We enable our employees to create a legacy in life through their work and support their development through people centric learning total rewards and personalized development planning programmes.< p>
Employment Equity< p>
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are an Egyptian Citizen and have the legal right to work in Egypt.< p>
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