Job Requirements Required plus Skills Assist in the quick resolution of incident support for Windows 2003 Windows 2008 and Windows 2012 servers. Manage patch and improve the functionality and security of existing VMware ESX environments Excellent written and verbal communication skills in the English language. Two or more years of Microsoft Web Server administration. Willing and able to cover other shifts if needed. Dependable to be at work during assigned shifts and to complete work as expected. Ability to work well with a team in a fast paced constantly changed environment and follow instructions from supervisors and senior colleagues. Work on various system projects related to Linux Windows storage and application support Experience with a web hosting control panel. Work on escalated issues before involving the Tier 3 Engineering team Experience with cPanel is a plus but not required. Be willing to work with and learn Server 2008 and other technologies as they are released and implemented. Working knowledge on Windows amp Linux OS including deployment configuration amp troubleshooting. Knowledge Linux Apache MySQL MariaDB PHP and IIS server. Configuration amp Install Windows amp Linux. Document problem details troubleshooting steps and resolution details for later review . Develop enhance and maintain systems and software Handle escalated issues from the Tier 1 NOC team by troubleshooting more in depth training and tools will be provided Provide backup coverage for the Tier 1 NOC Escalate to Tier 3 when necessary and work hand in hand with Tier 3 on these issue Document solutions to share with other team members Graduated from Computer Sciences or Equivalent. Keywords Microsoft Server 2008 Troubleshooting Linux Apache MySQL MariaDB PHP Install Windows IIS Server Information Technology IT
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