Job Requirements Bachelor's degree in computer science information technology or Any related degree 1 to 3 years of working experience in a similar role providing technical support and help desk. MCITP CISCO certified is preferred. Strong interpersonal and communication skills. Knowledge of Retail Sector Processes amp Dynamics. Excellent knowledge of both written and spoken English language. Basic knowledge on security camera CCTV Firewall security system. Knowledge of telecommunications equipment and voice data equipment VPN. Good knowledge in networks TCP IP . Adequate knowledge of Windows server technologies MCSE MCITP . Adequate knowledge of Active Directory File server DNS roles. Strong knowledge in IT support for general windows problems. Ability to troubleshoot all problems related to Windows 8 10 and Office 365. Keywords Information Technology IT Troubleshoot Computer Maintenance Hardware Installation Software Installation Computer Science Technical Support MCITP CISCO Retail Sector Processes Dynamics CCTV Firewall Security System Networks TCP IP MCSE MCITP Windows Server Technologies Active Directory File server DNS Roles Industry Retail
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